A comprehensive conversion toolĬonsidering the sheer number of options users have when converting their files, it wouldn't be wrong to claim the app bears a very fitting name. While picking a program fit for the task can seem overwhelming - mainly owing to the many available solutions - you may be persuaded by FormatFactory's set of features: convert files to and from many formats, split and download videos, join PDFs, use the built-in player, record your screen, and much more. There are lots of variables to converting a file of one extension into another, so users should seek out capable software to handle their conversion. Now, I can't use it at all, other than the two-versions-old edition, which has serious problems with aspect-ratio management.I don't know what these guys are thinking, or WHY the pulled a perfectly good protocol - the ONLY one usable with the Zune 30 - but, there you have it.Converting files is one of those things that seems simple but isn't. They have NO support - NO product forum on their website, and polite email to both of the addresses they provide is immeditately and completely IGNORED.I feel like a bigger fool for having so enthusiastically recommended this program to so many people. Well, it installed to the new path - but, it went and DELETED the 1.85 path.Nice work, guys.I'm at my wits end. I installed 2.0 to a new path, so that I'd still have 1.85, and thus, still be able to use my Zune 30. Dang, my post submitted while I was still typing! I can't see any way to edit or delete it, if someone can get rid of the scrap, please do, thanks!Anyway, they came out with a NEW update - version 2.0 - like a fool, I spent an hour or so downloading it and installed it and good grief, not only did they NOT restore the WMV1 encoding they REMOVED with the last update, but they ADDED a nifty misfeature - constant "COM Surrogate has stopped working" errors while running unrelated apps, copying files, etc.Yes, they BROKE my OPERATING SYSTEM!I tracked it down to a problem with the FFMpeg component included with this edition of Format Factory - and remedied it by REMOVING Format Factory.I originally TRIED to play it safe, just in case.
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